10+
Years of experience
Salesforce & architecture
360NODE · SALESFORCE CONSULTING & ARCHITECTURE
We connect business needs, Salesforce, data and integrations — then make sure the solution works in day-to-day operations.
AI-modified10+
Salesforce & architecture
25+
Across platform, data, marketing and service
5
From discovery to improvement
360°
From business need to operations
WHAT SHOULD WORK BETTER?
Growth adds automation, data, integrations and handoffs. At some point, even small changes start taking too much coordination.
AI-generatedAutomation, permissions and dependencies have grown over time. Small changes now trigger too much testing and coordination.
02Relevant data sits across CRM, marketing, service and other systems instead of supporting the next action.
03Data flows work — until something changes or fails and ownership is no longer obvious.
04Support, releases and handoffs rely on manual steps or knowledge held by a few people.
Services
Start with one problem. We keep the surrounding processes, data and systems in view so the solution does not create the next problem elsewhere.
Architecture, governance, automation and permissions that keep Salesforce easier to change.
CRM workflows teams can actually use — from pipeline and handoffs to service and case handling.
Connect Salesforce to core systems with clear data flows, ownership and error handling.
Bring together the customer data a real CRM, marketing, service or AI use case actually needs.
Connect audiences, journeys, consent and loyalty so engagement stays reliable and explainable.
Start with a clear task, reliable context and controlled actions — not AI for its own sake.
AI WITH A CLEAR JOB
We first look at where time is being lost, what data is available and what decision needs support. Then we choose the simplest approach that works — Agentforce, automation, better search or a clearer process.
What measurable improvement should the use case create?
Is the work repeatable, describable and narrow enough to test?
Are the required data, knowledge and permissions available?
Are tests, limits, escalation and human handoff clearly defined?
BEYOND THE PLATFORM
Salesforce only works when the surrounding processes, data and systems work with it. We design the whole path — from business need to day-to-day operation.
See the end-to-end approach
Clarify the outcome, constraints and ownership before choosing the solution.
Design Salesforce and surrounding systems as one working architecture.
Make the right data trustworthy, understandable and usable where it matters.
Turn architecture into working journeys, automation and a solution teams can run.
Clear control throughout
Ownership, testing and human decisions stay visible — even when automation or AI is involved.
How we work
We start where the need is greatest and make decisions, handoffs and next steps visible as the work moves forward.
Ways to work together
You do not need to start with a large program. We can begin with one decision, one delivery scope or one area that needs to work better.
We assess the current situation, options and risks — and turn them into a clear next decision.
Discuss a decisionWe deliver a clear scope with visible decisions, testing, documentation and knowledge transfer.
Plan the deliveryWe review architecture, technical debt and operating friction — then prioritize the changes worth making.
Review your setupWhy 360Node
“A good solution has to work for the team using it every day — not just on the architecture slide.”
Translate real business goals into Salesforce decisions teams can actually implement and operate.
Use platform capabilities where they fit. Add custom logic only when there is a clear, documented need.
Make scope, assumptions and trade-offs transparent so teams can understand later why something was built that way.
Testing, ownership, support and future changes belong in the design — not in the post-go-live backlog.
Start a conversation
A few details are enough for a useful first conversation.
AI-modified