Clarify business goals and priorities
Define processes and requirements
Set architecture and system boundaries
Implement Salesforce, data and integrations
Validate quality, releases and risk
Hand over ownership, operations and knowledge
SERVICES
Salesforce expertise. From decision to delivery.
We help you decide what to change, design the right architecture and carry it through to implementation and day-to-day operations.
Discuss your project45 seconds · One customer. Connected systems.
START WITH THE PROBLEM
Where is the friction today?
Start with the situation closest to yours. You do not need to know which Salesforce product or service is the answer yet.
Four common starting points
Select a topic to see the details.
Make Salesforce easier to change
We look for the automation, permissions and dependencies that turn small changes into large delivery efforts — then simplify what no longer needs to be there.
Make system handoffs easier to run
We identify where data, ownership or error handling breaks down between systems and redesign the handoffs so issues are easier to prevent and resolve.
Bring the right customer data together
We work backward from the use case: which data is actually needed, how profiles should be matched and where the resulting customer context will be used.
Give AI a job worth doing
We define the task first, then assess whether AI is actually the right tool, what context it needs and where human judgment or control should remain.
DATA 360
Turn scattered signals into usable customer context.
Connect CRM and external data, harmonize identity and activate the result where marketing, service and AI can actually use it.
- Connect
- Harmonize
- Activate
BEFORE WE TALK
You do not need all the answers before we talk.
A clear problem is enough to start. We can work out scope, platform and solution together.
AI-generatedFive common questions
Do we need to know the exact solution before we talk?
No. Bring the problem, the business goal or the part of the process that is not working well. Working out the right solution is part of the conversation.
Do we need to know whether this is Platform, Data 360 or Marketing Cloud?
No. We start with the use case and the systems around it. The Salesforce product should follow the need — not define it.
What kind of work does 360Node take on?
Focused architecture decisions, reviews and implementation scopes — as well as end-to-end work across Salesforce platform, data, integration, sales, service, marketing and AI.
Can you review an existing Salesforce setup?
Yes. We can review a specific pain point or the wider setup — architecture, automation, permissions, integrations, data flows or any area that has become difficult to change or operate.
What do we get from the first conversation?
A sharper view of the problem, the decisions that matter and a sensible next step. You do not need a large discovery phase just to understand where to start.
Start with a clear direction. The solution can come next.Once the goal is clear, we can decide whether Salesforce, data, integration, AI — or a simpler process change — is the right answer.
FROM DECISION TO OPERATIONS
Plan architecture, delivery and operations as one path.
Salesforce rarely ends at go-live. We design decisions, implementation and operating ownership as one delivery path.
SERVICES AT A GLANCE
Find the service that fits the problem.
Start with the area creating friction. Each service page shows typical starting points, what we help with and the decisions that matter.
CRM & PlatformArchitecture, governance and platform design that keep Salesforce easier to change.IntegrationConnect Salesforce to core systems with clear data flows, ownership and error handling.Data 360Bring together customer data for concrete CRM, marketing, service and AI use cases.Marketing CloudMake audiences, journeys, consent and campaign operations reliable and easier to manage.LoyaltyDesign rules, status, benefits and partner processes customers and teams can understand.Customer ServiceRoute requests with the right context, knowledge and ownership from the start.SalesReduce CRM admin and build a pipeline teams can actually work from.Revenue & CPQConnect products, pricing, offers, approvals and contracts without hidden workarounds.Portal & Self-ServiceGive customers and partners useful self-service with clean handoffs to support.CommerceKeep product, checkout, order and service context connected beyond the storefront.Agentforce & AIUse AI for clearly bounded tasks with reliable context and controlled actions.